Terms Of Service

These Terms of Service govern your use of RC Hospitality services. By using these products, you agree to be bound by these terms. Key areas covered include product usage, intellectual property, warranties, liability limitations, and termination. 
Acceptance of Terms:

By using our services (the “Services”), you agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not use the Services. 

These Terms apply to all consulting, advisory, monitoring, and partnership alignment services offered by RC Hospitality Services, including but not limited to:

  • Periodic Business Performance Monitoring
  • Financial Operations Management & Optimisation
  • Strategic Brand Partnerships & FOCO Alignment

NATURE OF SERVICES

RC Hospitality Services provides professional consulting, advisory, monitoring, and strategic alignment services within the hospitality sector. All services are advisory in nature unless otherwise expressly agreed in writing.

The Company does not assume operational control of client businesses unless expressly agreed under a separate executed agreement.

PERIODIC BUSINESS PERFORMANCE MONITORING

Scope of Services

This service may include:

  • Review and analysis of operational KPIs
  • Revenue performance analysis
  • Occupancy and yield monitoring
  • Benchmarking against industry standards
  • Reporting and performance insights
  • Advisory recommendations

Client Responsibilities

The Client agrees to:

  • Provide accurate and timely financial and operational data
  • Grant access to relevant internal systems where required
  • Ensure data integrity and completeness

The Company shall not be responsible for inaccuracies resulting from incomplete, incorrect, or delayed data provided by the Client.

Advisory Nature

All performance assessments and recommendations are advisory only. Implementation decisions remain solely with the Client.

FINANCIAL OPERATIONS MANAGEMENT & OPTIMISATION

Scope of Services

Services may include:

  • Cost structure evaluation
  • Budgeting and forecasting advisory
  • Expense rationalisation strategies
  • Profitability optimisation
  • Financial control framework review
  • Cash flow advisory
  • Vendor cost benchmarking

No Financial Custodianship

Unless expressly agreed in writing:

  • The Company does not hold or manage client funds.
  • The Company does not execute financial transactions on behalf of the Client.
  • The Company does not provide regulated financial advisory services unless specifically licensed and agreed upon.

No Guarantee of Financial Outcome

The Company does not guarantee:

  • Increased revenue
  • Improved profitability
  • Cost reductions
  • Return on investment

All financial projections are estimates based on data provided and prevailing market conditions.

STRATEGIC BRAND PARTNERSHIPS & FOCO ALIGNMENT

Scope of Services

Services may include:

  • Identification of potential brand partnerships
  • FOCO (Franchise Owned Company Operated) model advisory
  • Brand negotiation support
  • Commercial term analysis
  • Alignment strategy development
  • Performance integration advisory

No Binding Authority

The Company:

  • Does not bind the Client to any agreement unless expressly authorised in writing.
  • Does not guarantee successful partnership execution.
  • Is not liable for independent actions of third-party brands, franchise operators, or investors.

Third-Party Engagements

All final agreements between the Client and third-party brands or operators are independent legal arrangements. The Company is not a party to such agreements unless separately contracted.

ENGAGEMENT TERMS

Service Agreements

Specific services, deliverables, timelines, and fees shall be governed by a separate written engagement agreement, proposal, or contract.

In the event of any conflict between these Terms and a signed engagement agreement, the signed agreement shall prevail.

Fees and Payments

  • Fees shall be specified in the engagement contract.
  • Payment terms must be strictly adhered to.
  • Delayed payments may attract interest or suspension of services.

Termination

Either party may terminate services:

  • As per the terms stated in the signed agreement, or
  • With written notice where no fixed-term agreement exists.

Outstanding fees remain payable upon termination.

CONFIDENTIALITY

Confidential Information

Both parties agree to maintain strict confidentiality of:

  • Financial data
  • Operational data
  • Strategic plans
  • Proprietary methodologies
  • Trade secrets
  • Brand negotiations

Non-Disclosure

Confidential information shall not be disclosed to third parties without prior written consent except where required by law.

Survival

Confidentiality obligations shall survive termination of services.

INTELLECTUAL PROPERTY

Ownership

All proprietary tools, templates, frameworks, methodologies, and advisory materials developed by RC Hospitality Services remain the intellectual property of the Company unless otherwise agreed in writing.

Limited License

Clients are granted a non-transferable, non-exclusive license to use deliverables strictly for internal business purposes.

Redistribution, resale, or commercial exploitation without written consent is prohibited.

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • The Company shall not be liable for indirect, incidental, consequential, or special damages.
  • Total liability shall not exceed the fees paid by the Client for the specific service in question.
  • The Company shall not be responsible for business losses resulting from implementation or non-implementation of advisory recommendations.

DISCLAIMERS

  • Services are provided on an “as is” and “as available” basis.
  • Market conditions, regulatory changes, and operational variables may impact outcomes.
  • The Company makes no warranties, express or implied, regarding commercial results.

INDEMNIFICATION

The Client agrees to indemnify and hold harmless RC Hospitality Services, its directors, consultants, and affiliates from claims arising from:

  • Misuse of advisory reports
  • Inaccurate data provided by the Client
  • Breach of third-party agreements
  • Regulatory non-compliance by the Client

DATA PROTECTION

The Company shall process client data in accordance with applicable data protection laws.

Clients warrant that they have lawful authority to share any data provided to the Company.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction].

Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Kolkata/West Bengal].

AMENDMENTS

The Company reserves the right to modify these Terms at any time. Updated Terms shall be published on the website and shall become effective upon publication.

FORCE MAJEURE

The Company shall not be liable for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, regulatory changes, cyber incidents, strikes, or governmental actions.

Dispute Resolution:

Any dispute arising out of or in connection with these Terms of Service shall be settled by [specify dispute resolution method, e.g., mediation, arbitration, etc.].

Governing Law:

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Changes to Terms:

RC Hospitality Services may amend these Terms of Service from time to time. We will notify you of any material changes.

Continued Use:

By continuing to use the Services after any changes to these Terms, you agree to be bound by the revised Terms.

Complete Terms: 

These Terms of Service constitute the entire agreement between you and RC Hospitality Services with respect to the Services and supersede all prior or contemporaneous communications and proposals.

If you have any questions about these Terms of Service, please contact us.